About Emu Analytics

Keeping complex transport operations flowing.

Emu Analytics is a software provider transforming how transport operations are run: from reactive to predictive, from gut feel to AI-guided precision. Our Total Operations Orchestration Software, Flo.w, is live across transport operations globally, delivering millions in validated ROI.

2014
Founded · over a decade of domain depth
3
Continents with live deployments
$95M+
In delivered and identified annual savings across customers
400%
Validated annual ROI
5
Industry awards across rail and aviation
Why Emu Analytics

Why organisations choose us

Our strength isn't a single number on a slide. It's the combination of deep expertise, genuine global applicability, and a relentless focus on the outcomes that matter to an operation.

Where data meets operations

Our expertise combines enterprise software engineering, AI, operational data and transport operations to solve some of the industry's most complex operational challenges.

Globally proven

Flo.w is designed to support diverse transport operators across multiple countries, operating models and infrastructure environments.

Built around outcomes

Everything we build is focused on helping customers make better operational decisions, improve resilience and deliver measurable operational improvements.

Why We Built Flo.w

Flo.w wasn't built for one customer.
It was shaped by an industry.

Emu Analytics began with a shared obsession among its founders: getting people where they need to be. Not the theory of transport, but the daily reality of it, the delays, the disruptions, and the thousands of small decisions that decide whether a passenger makes their connection.

They kept arriving at the same conclusion. Transport operators were sitting on enormous volumes of operational data, yet many of the most critical decisions still relied on fragmented systems, spreadsheets and individual experience. The flow and understanding of that underlying data was the key to helping operations teams act, and it was going largely untapped.

The vision behind Flo.w was to bring those disconnected sources together into a single operational understanding: one capable of supporting better operational decisions in the moments that matter.

That is what Total Operations Orchestration means to us. Not another dashboard, but the ability to see a problem forming, understand what it means before it lands, and act on it while there is still a choice to make.

AVIATION ADS-B / ACARS Crew & rostering GSE telemetry Computer vision AODB / FIDS RMS tasking RAIL Train telemetry Signalling / TRUST Timetables Station ops Delay attribution Passenger counts SHARED Weather Disruption feeds Enterprise KPIs NOTAMs / TAFs Capacity data IoT / sensor feeds Flo.w by Emu Analytics Connect Predict Orchestrate Improve AI-powered · Total Operations Orchestration One unified view · Real-time · Decisive Ops teams Real-time ops view AI decision support Leadership Live KPI dashboard Scenario planning Commercial Cost of delay Yield analytics Customer Passenger comms Rebooking support Engineering Predictive alerts Asset health Ground / Ramp Stand allocation Turnaround tracking One platform · Every team · Total control

Shaped by collaboration, not a single customer

Great enterprise software rarely emerges from solving one customer's problem. It evolves through years of collaboration with organisations facing different operational challenges.

Between 2018 and 2023, Emu Analytics took part in a series of collaborative transport innovation programmes, accelerator initiatives and UK Government-funded innovation projects, working alongside organisations including:

Rather than building technology in isolation, these collaborations helped us continuously challenge assumptions, validate ideas and evolve Flo.w from an Operational Digital Twin into today's AI-powered Total Operations Orchestration. It is why the product is mature, broadly applicable, and built alongside the industry rather than for a single customer.

Meet the Founders

Meet the founders

Together, the founders combine decades of experience spanning enterprise software engineering, AI, operational data, product innovation and transport operations. Their strengths are complementary by design: vision and commercial leadership, product and customer innovation, and deep technical architecture.

Richard Vilton
Richard Vilton
CEO & Co-founder
Vision & Commercial Leadership

Richard has spent three decades turning technology into commercial results, across KPMG, Atos and Vodafone, before co-founding Emu Analytics. He saw early that transport as a whole was being underserved by generic enterprise software, and that real-time AI could change how operators make decisions. He carries that conviction across the industry, including a seat on the British Aviation Group's Innovation Working Group, and has grown Emu Analytics from an idea into a product trusted by operators around the world.

KPMG Consulting Atos Vodafone 30+ yrs strategy & tech
Jon Smith
Jon Smith
Chief Product Officer & Co-founder
Product & Customer Innovation

Jon has worked with large-scale data since before it was fashionable, modelling genuine climate signals out of noisy global datasets for his masters while data science was still a niche pursuit. He brings that same instinct to Flo.w: find the signal others miss, then turn it into a decision a controller can act on under pressure. He has driven the product from its earliest data pipelines to live deployments with British Airways, Heathrow, Qantas and LNER, keeping it grounded in what operators actually need.

Accenture Vodafone MPhys Space Science Product & AI
Dr Robin Summerhill
Dr Robin Summerhill
Head of Platform & Co-founder
Technology Vision & Engineering

Robin was building this kind of technology before the rest of the market saw it coming, and he designed and architected Flo.w from the ground up. An Oxford doctorate followed by high-reliability systems work at Cambridge Consultants, News International and Vodafone gave him the depth the product is built on. He engineered the high-volume, high-velocity data pipelines and real-time anomaly detection at the core of Flo.w: the systems that ingest enormous operational feeds, spot the problem forming before anyone else can, and keep Emu's clients at the forefront of their field.

Oxford DPhil Cambridge Consultants Vodafone Platform architecture
Leadership Team

The leadership team

Beyond the founders, our leadership team brings together expertise across commercial growth, product delivery, governance and customer success: the mix that turns a strong idea into a business that executes.

Richard Vilton
Richard Vilton
CEO & Co-founder

Co-founder and CEO, bringing 30+ years leading technology and strategy at KPMG, Atos, and Vodafone.

Jon Smith
Jon Smith
Chief Product Officer & Co-founder

Co-founder who leads technical delivery across every Flo.w implementation, setting the bar clients have come to expect.

Dr Robin Summerhill
Dr Robin Summerhill
Head of Platform & Co-founder

Co-founder and technical authority behind Flo.w's core architecture, the engineering depth that makes Emu difficult to replicate.

Matthew Hopkinson
Matthew Hopkinson
Chair of the Board

Extensive experience scaling data analytics businesses. Brings strategic insight, commercial discipline, and board-level governance to Emu Analytics.

Emilie Bagneres
Emilie Bagneres
Head of Operations

10+ years in business operations. Leads the internal systems, processes, and team structures that let Emu Analytics scale its delivery without losing its edge.

Eva Fryer
Eva Fryer
Head of Commercial

10+ years in sales and customer strategy. Former British Airways and easyJet. Leads Emu's commercial pipeline and client growth across aviation and rail.

Roy Davies
Roy Davies
Board Advisor · Technology Strategy

Co-founder. First-class Mathematics degree. Former Vodafone. Shaped Emu's early technical direction and continues to advise on platform and growth strategy.

The Wider Team

The people who build and deliver Flo.w

Behind every deployment is a team with real depth across data science, software engineering, delivery and quality assurance. This is the group that turns Flo.w from architecture into something operators rely on every day.

Martine Skaret
Martine Skaret
Senior Marketing & Business Growth Manager
Alice Goudie
Alice Goudie
Data Science Lead
Mihir Singh
Mihir Singh
Delivery Team Lead & Platform Developer
Sohyun Lim
Sohyun Lim
Software Developer
Kostiantyn Dontsov
Kostiantyn Dontsov
Software Developer
Tess Phillips
Tess Phillips
Software Developer
Nazarii Hul
Nazarii Hul
Software Tester
One Team

Built by people who understand operations

Our team brings together deep expertise in aviation, rail, data engineering, AI research, and operational technology. We're based in the UK, with deployments across three continents.

The Emu Analytics team · 2026
Work with us

Ready to see what Flo.w can
do for your operation?

Whether you're running an airport, an airline, or a rail network, we'd welcome a conversation. Our team can walk you through a live deployment and show you the numbers behind the software.